Lesson 4 of 4
In Progress

The “5 Whys” and the “Problem Behind the Problem”

Learn how to use ‘The 5 whys’ to get to the root cause of a problem.

The techniques Dump-A-Problem and S.W.O.T. help us get our raw material into both mess and order.

Now we need to push beyond the obvious and find the problem behind the problem.

If we don’t do this, we risk solving a symptom that might not solve the problem. 

For example, taking cold medicine when you get colds every month is a shallow way to deal with life.


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